Student Operations & Engagement Associate
At Edversity, we are redefining how the next generation learns, connects, and grows. Recognized as Pakistan’s #1 edtech platform, Edversity has empowered over 12,000 learners across emerging markets with job-ready skills in Artificial Intelligence, Blockchain, Cybersecurity, and more. Our mission is to make world-class education accessible, practical, and transformative.
We are now seeking a Student Operations & Engagement Associate to join our passionate team. This role is at the heart of the learner experience — from managing daily student operations to driving meaningful engagement and enrollment growth.
What You’ll Do
- Coordinate live classes and schedules between instructors and students.
- Upload lecture recordings, resources, and course materials to our LMS.
- Handle student queries through WhatsApp, email, and other channels with empathy and clarity.
- Monitor attendance, progress, and resolve access or payment issues.
- Follow up with interested leads to help them enroll in our programs.
- Maintain organized records of leads and student interactions using CRM tools.
- Support onboarding and orientation sessions for new students.
- Ensure seamless communication and an exceptional learning experience for all participants.
What We’re Looking For
- Strong communication skills and a student-first mindset.
- Highly organized, proactive, and comfortable multitasking.
- Familiar with Google Workspace, WhatsApp, LMS platforms, and CRM systems.
- Experience in education support, sales, or operations (preferred but not mandatory).
- Fluent in Urdu and English.
- Previous exposure to local online sales, cold calling, or lead conversion is a plus.
What’s in It for You
- Opportunity to be part of Pakistan’s leading edtech platform.
- Hands-on learning in operations, communication, and growth strategy.
- Direct mentorship from experienced industry professionals.
- Certificate of internship completion and performance-based incentives.
- Flexible, remote work environment with meaningful impact.
Timing: 4 PM – 10 PM (PKT)
How to Apply:
If you’re ready to be part of Edversity’s mission to transform lives through education, we’d love to hear from you! Submit your application and resume directly via the form below
Let’s work together to shape the future of education!